DLsite Information Blog

Information from DLsite, one of the greatest indie contents download shops in Japan.

Thank you for using DLsite English.

Our DLsite support office will be on "Golden Week" holidays during the following period:

Saturday, April 27th - Monday, May 6th, 2019 (Japan Time - UTC+9:00)

This year, national holidays in Japan extended to 10 days, due to the change of the Emperor and the era name from Heisei to Reiwa.

Please be advised that, during this period, our response to your inquiry may take longer than usual; there may be up to 3 day delay in processing your inquires. Also, depending on the nature of your inquiries, we may not be able to offer any immediate solution.
We apologize for the inconvenience and thank you for your understanding.

Our website stays open and there will be new releases every day.
We hope you continue to enjoy shopping with us!

Thank you for using DLsite English.

We would like to inform you that DLsite will be down for maintenance.

The maintenance will occur on:
UTC: April 16, 2019 23:00PM ~ 25:00PM
JST: April 17, 2019 8:00AM ~ 10:00AM

In the meantime, all services at DLsite may be temporarily unavailable.

Please note that, any successful transactions that are interrupted by this maintenance will not cause problems. The purchase information will reach us and download will be capable via My Page once maintenance ends.

The scheduled maintenance is performed to offer you better service.
We apologize in advance for any inconvenience this may be and ask for your understanding and patience while the maintenance takes place.

Thank you for your support of DLsite.
We hope that you continue to enjoy shopping with us!

Thank you for shopping with DLsite English.

We confirmed that there was a problem with our coupon system from March 26th until today, and you could not use any coupon issued for products in a specific category such as Artwork, Audio, and Game.

The problem has been fixed now; if you were unable to use your coupons issued for these categories, would you kindly try checking out again?

We apologize for the inconvenience caused by this problem and we hope you continue to enjoy shopping with us!