DLsite.com Information Blog

Information from DLsite.com, an indie entertainment product download shop.

DLsite.com will be down for maintenance from 9:00 AM to 10:00 AM on November 16th (Japan Time).

In the meantime, all services at DLsite.com will be unavailable.
On this occasion, all users will be logged out from their account if they are logged in. Please take note.

We apologize for the inconvenience and thank you for your understanding.

We are sorry to inform you that the delivery of our newsletter has been
stopped from 4th November due to a temporary system error.

We have corrected the problem, and we are now sending these delayed
newsletters sequentially.
We are sorry for the inconvenience of this time.

For our customers who purchase with credit cards:
we would like to inform you that, from November, the frequency of our sales report to
your card issuing companies/banks will be changed.

Until October 31, 2011
It may take up to 2 months from the date of your purchase to confirm charges
from DLsite.com on your statement.

From November 1, 2011
The charges will be confirmed by your credit card company on the following day
of the purchase. Thus they should appear on your statement earlier.

Please note that they continue to be processed as regular credit card transactions,
and that they will not be deducted from your bank account until a specified payment date.

Thank you for your attention and we hope you continue to enjoy shopping with us.