DLsite.com Information Blog

Information from DLsite.com, an indie entertainment product download shop.

May 2011

After the renewal, our website was not displayed correctly if you use
Internet Explorer 6.0 as your browser. This problem has been now fixed,
and you can browse DLsite.com with Internet Explorer 6.0.

We are sorry for the inconvenience this may have caused you.

If you have any questions, please don't hesitate to contact us.

Thank you for using DLsite.com.

Several members have been experiencing an error during their purchase
process using a credit card and failed to download our products as a result.

To avoid this problem, we have asked you to delete the cookies related to DLsite.com.

Now, we would like to announce that the problem has been fixed and
you should be able to purchase without error.

We apologize for all of our customers who have been affected by this system failure.

If you have any questions regarding this subject, please don't hesitate to contact us.

We have experienced a system failure in the email notification feature of My Genre.
Due to this failure, the same emails have been kept sending to several customers
on May 28th and 29th.

The problem has been fixed now, however, we apologize for any inconvenience
this may have caused you.

We apologize for the inconvenience caused by high number of accesses and
system failures since our website's renewal.

We are working hard to correct the errors. For those who have contacted us,
please allow some time before receiving a reply.

Thank you for your understanding.

Also, if you have problems browsing our website, the cookies used on DLsite.com
may be damaged in your browser and as a result, prevent a normal browsing process.
If this is the case, please try clearing them by going to the following page to avoid problems.

Clicking the link will delete all the cookies related to DLsite.com.
Please be careful not to click it by error.


[ http://support.dlsite.com/cookies/del_eng.cgi ]

Thank you for using DLsite.com!

Our new website is now open!
It's the first major change to our website since December 2005.
With this, the English site is split into general / adult content!
We're pleased to show you our new design, with improved navigation and features!

For more details, please refer to the following page:
[ Information: Renewal ]

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Bonus Point Campaign
In celebration of the site renewal, we are running a Bonus Point Campaign from May 25th to 31st!

You earn 250 points if your total is more than 3,000 JPY
You earn 500 points if your total is more than 5,000 JPY
You earn 1,000 points if your total is more than 7,000 JPY
You earn 2,000 points if your total is more than 10,000 JPY

Note:
* The above price includes tax and applies to the total charge in both G-rated and Adults page.
* You will find the bonus points in your account in early June.

Please enjoy shopping with us!

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