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Microsoft ended support for Windows XP on April 8, 2014.
[ Windows XP support has ended ] (external webpage)

Because of this, our support for Windows XP in regard to operational verification and assurance of our products and related software ends on June 30, 2014.

Please note that we do not remove the indication of Windows XP in the platform of each product available for sale at

If you continue to use Windows XP, your computer will be vulnerable to security risks and viruses. We recommend you to migrate to a Windows 7 or 8 environment.

We apologize to all of our customers who are affected by this. Thank you for your understanding.