DLsite Information Blog

Information from DLsite, one of the greatest indie contents download shops in Japan.

December 2018

Thank you for using DLsite!

DLsite support office will be closed during the following period for the New Year's holidays:

Saturday, December 28th 2018 - Thursday, January 3rd, 2019 (Japan Time - UTC+9:00)

Please be advised that, during this period, our response to your inquiry may take longer than usual.
We apologize for the inconvenience and thank you for your understanding.

Our website stays open and there will be new releases from January 1st to 3rd as well.
We hope you continue to enjoy shopping with us in year 2019!

Thank you for using DLsite English.

We apologize for the trouble you may have experienced these days while browsing our website.

To solve this problem, we have increased our servers; however, due to this enhancement, your login are cancelled.

If you are logged out, please try [ logging in ] again.
If you've forgotten your login ID or password, you may retrieve it via [ our reminder form ].

We apologize for the inconvenience caused by this problem and thank you for your support of DLsite.
We hope that you continue to enjoy shopping with us!

Thank you for using DLsite English.

Aiming to provide better service to our customers, we are going to upgrade our newsletter.

Upon this upgrade, the current DLsite newsletter will be suspended on December 25th, 2018 (Japan Time - UTC+9:00).

With our new newsletter, we are planning to offer exclusive coupons and deals in addition to the information about new releases and campaigns.

You can subscribe to our new newsletter via [ Newsletter ] on My Page.

Celebrating the newsletter renewal, we will be offering a 5% off coupon to all those who subscribe to our upgraded newsletter by December 31, 2018 (Japan Time - UTC+9:00). * The coupon will be added to your account early in January 2019.
We look forward to your registration!

We apologize for any inconvenience this change may cause you.
We hope that you continue to enjoy shopping with us!

Thank you for using DLsite English.

We have an important notice: the guest purchase system on DLsite (where you can purchase products without signing up) will be abolished on January 9th at 14 p.m., 2019 (Japan Time - UTC+9:00).

Thereafter, you will need to have a DLsite account to purchase products.
Account creation will only take about one minute and almost no personal information required. You may also sign up with your SNS account so that you can sign up and log in easily.

Please note that:
* For any guest purchases made prior to above date and time, you can still redownload items you have purchased as a guest for 7 days from the date of purchase.
* All services at DLsite will NOT be interrupted for this change.

Upon this change, we intend to provide more values for creating an account and the service members can receive.
We apologize for any inconvenience this change may cause you and thank you for your understanding.

If you have any questions regarding this subject, please don't hesitate to contact us.
We hope that you continue to enjoy shopping with us!

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