DLsite.com Information Blog

Information from DLsite.com, an indie entertainment product download shop.

タグ:Apology

Thank you for using DLsite.com.

We regret to inform you that DLsite English for Gays, a service intended for homosexual male customers, will be closing and integrated into the adults section of DLsite English on February 28th, 2018 at 02:00 p.m. (Japan Time, UTC+09:00).

Upon this change, all of the doujin products that are currently available on our English Gays page will be transferred to the adults section of DLsite English.

On the other hand, products by commercial publishers will be withdrawn from our English page on this occasion. However, please feel assured that those who have purchased such to-be-discontinued items will still be capable of redownloading them via My Page even after the service's closure.

We would like to add that only the English version of the Gays page will be closed; its Japanese counterpart (DLsite.com G) and other English sections will not be affected.

We appreciate your support of DLsite English for Gays over the last three and a half years, and apologize for any inconvenience this closure may cause you.

If you have any questions regarding this subject, please don't hesitate to contact us.
We hope you continue to enjoy shopping with us!

Thank you for shopping with DLsite.com.

We are sorry to inform you that around 02:00 am on today on January 6th 2018 (Japan Time - UTC+9:00)., the data of your shopping cart is initialized due to a system failure.

We would like to add that only the data of the products you have added to your shopping cart is reset. Other data such as products in your My Favorites or your personal information are intact.

To our regret, we cannot restore the contents of your cart to its former state. Thank you for your understanding.

We apologize for all of our customers who have been affected by this failure.
If you have any questions regarding this subject, please don't hesitate to contact us.

Thank you for shopping with DLsite.com.

We would like to inform you about the change to the order of our rating icons on DLsite.com on March 31.
To fit the commonly-used design, we reversed the order of our rating icons; please take care not to accidentally select the wrong rating.

You can change your ratings for already rated items; if you have made a wrong selection, please confirm / update your ratings on the [ Already rated ] list on My Page.

[ My Ratings (PC Site) ]
[ My Ratings (Mobile Site) ]

We apologize for the inconvenience this may cause you and thank you for your understanding.

We hope you continue to enjoy shopping with us!

Thank you for shopping with DLsite.com.

Microsoft ends support for Windows Vista on April 11, 2017.
[ Windows Vista support is ending ] (external webpage)

Because of this, our support for Windows Vista in regard to operational verification and assurance of our products and related software ends on April 11, 2017 as well.

Please note that we do not remove the indication of Windows Vista in the platform of each product available for sale at DLsite.com.

If you continue to use Windows Vista, your computer will become vulnerable to security risks and viruses. We recommend you to migrate to a Windows 7 / 8 / 10 environment.

We apologize to all of our customers who are affected by this. Thank you for your understanding.

Thank you for shopping with DLsite.com.

From 16:45 to 18:10 pm on February 10th 2017 (Japan time), we experienced a server trouble which resulted in failures to provide normal service of our website.

The problem is now solved; however, we apologize for the inconvenience caused by this problem.

We hope you continue to enjoy shopping with us!

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